Student Accommodation 101: What You Need to Know About PBSA

In today’s rapidly evolving higher education sector, Purpose-Built Student Accommodation (PBSA) plays a pivotal role in meeting the housing needs of an increasingly diverse student population. As a unique housing stock, it has many differences to mainstream housing that new building managers need to understand in order to offer a good quality, supportive and compliant service to students. Student accommodation is central to the academic and pastoral experience, and new staff to the sector are often surprised by the culture, norms and routines involved in managing PBSA.

Spaces Available

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Agenda

Speakers

Jess Carrier, National Codes Co-ordinator, Unipol Student Homes

Jess joined Unipol in 2018 as the National Codes Coordinator after spending two years as the Welfare and Community Officer at Leeds Beckett Students’ Union. Her role includes administering the ANUK/Unipol National Codes and undertaking project work on various issues across the student accommodation sector. Having held a key Higher Education role during the outset of the COVID-19 pandemic, she is experienced in student engagement and advocacy.

Victoria Peckitt, Code Complaints Investigator, National Code/Unipol Student Homes

Vic is the Code Complaints Investigator at Unipol and deals with hundreds of student accommodation complaints every year so has a deep understanding of current issues and effective approaches.  With over ten years’ experience working in Student Property, she’s been with Unipol since 2015, performing roles including Housing Management and Tenancy Support. 

Details

Join us to explore the latest data and trends in the sector, Code requirements, and best practices in managing PBSA. Whether you’re new to the sector or looking to deepen your knowledge, this session will equip you with the insights and tools needed to excel in your role and effectively support students’ well-being and enhance their living experience.

The session will cover a range of areas using both presentation and interactive group work, including:

• Data insights on the changing student demographic – who are students, and where do they come from?
• An overview of the PBSA market in the UK – PBSA vs off-street housing
• Key trends impacting student accommodation needs
• The role of PBSA in enabling student success
• Code compliance and utilising best practice
• The role of empathy and handling student expectations
• Case studies and real life examples for shared learning

 

This event is suitable for:

• Staff who have recently joined the PBSA sector
• Existing staff who want to better understand the HE and PBSA landscape

Cost per delegate

Normal Delegate Rate - £95

Friends of Unipol Rate - £76

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